Account & Verification

Verification protects both advertisers and users. It prevents impersonation, reduces fraud, and ensures all interactions occur between real, accountable individuals.

Most verifications are completed within minutes. Some may require manual review, which can take slightly longer. To follow up on your account verification email us.

A valid photo ID such as a passport, national ID card, or driver’s licence is required. Information is encrypted and handled securely.

Yes. We comply with the Privacy Act 2020, securely store verification data, and never share it unless legally required.

Yes. Advertisers must verify to post listings. Users must verify to view contact details and use instant messaging.

You’ll be notified by email with advice on what steps to take or which documents may be accepted instead.

Unverified users may browse listings, but cannot access contact details or messaging features.